I took my GL450 here for an appointment same day s...

I took my GL450 here for an appointment same day service. Once I entered I was completely ignored by the service person I was meeting. He had myself and my one year old standing at his desk while he finished eating crackers. (Rude!) Once my truck was diagnosed he came back with $7,200 estimate with services that weren t needed but tried to force them on me. After going over the items on the estimate the representative walks back over to his desk and talks about my estimate and situation with all the men there. They looked like high school girls. I ended up getting an intake fixed after waiting over 5 hours the car wasn t ready. I had to order a rental car to get home in. This was near closing time as I just got off the phone with the rental company when the service rep walks up and basically tells me we re closing so you re going to need to go is your ride almost here. I took my truck to another Mercedes dealer to get my work done. I paid for another diagnostic test and the services needed and walked out with a $2,200 bill! I would not recommend this service department to my worst nightmare!