This hotel is amazing! I almost gave it 5 stars. R...

This hotel is amazing! I almost gave it 5 stars. Reason I didn t is because of one reason and that is it. I was going to give this hotel 3 stars, but the reason I gave 4 is because I lost my headset and the nice girl at the front desk took time and actually looked deeply in the back for it and found my $250 Bluetooth earbuds. I was extremely grateful!!

1) The pillows are awful. I am a side sleeper and they need to have firmer pillow options. Their pillows are down and you just sink into them.

I had to go buy a $7 pillow that is firm. Good to go. I can even leave it here. No big deal.

The rooms are smaller but it s okay. They gave me a free upgrade to a direct ocean view and I was VERY appreciative!!!! I live on another island and come here often for work and this hotel was a HUGE TREAT.

Everything is expensive but that s for the tourists. Don t let that deter you. Come to this hotel and you won t be disappointed.

Remember this: GO SEE THE REST OF THE ISLAND!!!! DON T just stay on the hotel properly your entire stay. There is so much beauty on this aina and if you don t see it you never will.

The drive to Hana is awesome. Go to the top of Haleakal !! Go to downtown Lahaina! Get into the water! Jump off that cliff you see when you stand in the lobby!!!