We had a rocky start when staying. We paid for an ...

We had a rocky start when staying. We paid for an expensive suite and got ground level cheap with roaches and wasnt clean at all. We told our travel agent and we were upgraded to a mountain suite with a private suite. We even had a microwave put in just for us. Anything we needed they were right on it. Beautiful views north mountain preserve Sonora dessert within walking distance and plenty of pools and activities. Oh and the spa is amazing and reasonably priced. Would reccomend and we will go back. We loved it so much we moved across the country and live close by. :)