Matthew McClure Review of Waterford Square Apartments
If I could give this place zero stars I would. The...
If I could give this place zero stars I would. The management is the worst I've ever seen. They are wonderful when they are making the sale. Once you sign the lease, everything shuts off. They do not help at all. I have been told, word for word, on certain occasions "It's not our problem." Good example;I recently had hip surgery and it was very difficult (still is sometimes) to get up stairs (I live on the second floor). I asked them before the surgery and once again after the surgery, with a request from my doctor, to move to a first floor. They told me it is not their problem. There was an unoccupied first floor apartment directly across the courtyard from us. It seems they do not care about there residents. It took over a year to get things fixed in my apartment. It took several trips to the front office, and I still have problems that need fixing. Maintenance is a joke. They do a poor job on just about everything and then play it off saying something is fixed when I know and they know it is not. They blame each other for not having tools or proper parts to do their job. I have completely given up on them. Throughout the rest of my stay here I will be fixing things myself. Parking is terrible. Some nights I have to park and walk three buildings away. It is unsafe, But they don't care. They told me. Be advised, Do not rent here.
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