TAYLOR TAYLOR

Review of VA Medical Center, San Diego

I was stopped at the front door for wearing a very...

I was stopped at the front door for wearing a very expensive tailor-fitted N95 filter mask and told they no longer allow patients to wear N95 masks!!! They said they had to ban all N95 masks because patients were taking the filters out yet you can see very visibly just by looking that the filter is still in the mask!!! I was given a flimsy oversized disposable mask that won't stay on at all!! Add to that, most of the staff touch their own masks literally every 3 seconds and half the staff wear their mask barely half on with their face with their noses totally exposed!!! If you REALLY need people to wear masks, then don't penalized the patients that actually come prepared with a decent working mask!!! On top of that, half the nurses and desk staff are just plain rude and unprofessional! The ER here is also the worst patient experience EVER but that's another review all together!