Marcella Maartje

Review of Independer

Insurance taken out, 5x confirmation email receive...

Insurance taken out, 5x confirmation email received, then my old one went through and a new one never started. I call customer service, the boy doesn't even look into a system or something like that, but immediately makes an 'assumption' about relocating and registering a citizen service number etc. Instead of trying to help or see where the problem was, he started a discussion with me. For the first time in my life I disconnected from customer service. Sin.