I reserved a room for my cousin's wedding day so t...

I reserved a room for my cousin's wedding day so that they could get ready, take photos, and spend their wedding night. Early check-in is based on day of availability and isn't ever a guarantee. We weren't able to secure an early check-in over the phone, but upon arriving 90 minutes before the ceremony to get the bride dressed Taylir and Angel saved the day. They immediately jumped on finding us any room just to make sure we were going to make the ceremony on time and dressed. They went above and beyond to ensure my cousin's wedding went off without a hitch. It was the perfect location from all that's around in the Galleria. The level of customer service from Hotel Derek makes the reservation well worth going with the boutique hotel and forgoing all of my loyalty program hotels. The bride was stunning and I'm so grateful to the amazing women at Hotel Derek for helping my family celebrate the joyous occasion.