Regina Schwan

Review of Sherman Dodge/Schaumburg Jeep

After having a horrible experience at another deal...

After having a horrible experience at another dealership (see my other review) Zeigler hit it out of the park. Worked with salesperson, Eric Foret, who was outstanding. Low pressure, extremely helpful and very personable. I got a good deal on my trade-in and a good deal on my new Jeep Wrangler Rubicon X. Couple things about the experience stood out:

1) I didn't have my check book with me when I went in to buy the car. No problem, finance guy said, just pay us on Monday (for real). Very accommodating and still was able to drive home with the car.

2) After driving home Friday night, I struggled getting the soft top installed for the first time. I went in for some help on Saturday. They didn't just show me how to do it, they installed all the necessary pieces for me while I waited and didn't charge me (usually a $400 charge). I also cracked one of the fittings when trying to do it myself (I am not a handy guy if you can't tell). They replaced it, free of charge.

These guys are great. Great prices, great service and friendly, engaged, helpful employees. It is no wonder they are one of Chrysler's top dealers. Way to go, fellas.