This is my 1st time renting boucher brothers

This is my 1st time renting boucher brothers
At 2:49p rented out a cover tarp and I'd asked until what time I have it rented for....i didnt get his name but he said 6p.
Not even 1 HR! Two different guys came up and said they are closing and one of them said I want to go home. Huh? I thought im paying for services. Sorry im going to need my full refund. I even recorded as proof timeline.
Not cool.