JD Miller

Review of Superior Acura

Unexpectedly- Not a good experience today at Super...

Unexpectedly- Not a good experience today at Superior Acura.
As I had purchased a new TLX there a few years ago (great experience/ easy transaction) and I had let Loyd Doughty ( good salesman) know that I would be back to purchase a new RDX in January to take the place of that TLX. I considered Superior a trusted and Valued dealership - my #1!!
Thats why I went there first and only there, wanting to purchase and knowing that I would purchase from there today.
Well that never happened, being a regional sales mgr myself I get the car sales game knowing the salesman is in the middle, but to play that game and make an offer on a car marked on the windshield at $26,980 and to have the newly assigned Used Car Sales Mgr Rick come back with only and I do mean only a 1.4% @ $26,600 discount off window price and not budge was very surprising. I even personally talked with him and he was condescending towards me.
I had great experiences previously with purchase and servicing at Superior.
Saddened that i thought a valued/loyal customer would be treated differently, because I started the day with a call and only a call to Superior, because I considered them MY valued dealership. I have even sent several other people who have purchased Acuras there, one being my neighbor who s Acura I can see as I write this review.

Surprisingly disappointed from an Acura customer.