Natasha Chatur

Review of SavoStore.com

Total Joke, i recently shipped using savo store, ...

Total Joke, i recently shipped using savo store, my first shipment arrived in about 3 weeks, so i then decided to go ahead and order a much bigger shipment expecting the delivery timeline would be the same.
little did i know that my goods worth over 300,000 KES would take over 7 weeks to get here, i received them 2 days back just to realize that its only half the shipment thats arrived!!
when you call the lady just keeps quiet on the phone when you ask why its taking so long.
Terrible customer service.
Now that you cant '' Add " items to their online site that you've already ordered, I'm worried if they'll even ship out the products that they've received.
ZERO trust and faith in the company as a whole.
Delays are totally understandable during this time, but i deal with 2 other companies who also had delays but nothing close to 7 weeks and that too for only half the products.
Regret placing such a huge order with them!