J

Long story short - mostly nice, but not worth the ...

Long story short - mostly nice, but not worth the price.

I had heard good things about The Elms, so we booked a stay for our anniversary. We spent time at the Grotto, we ate dinner at the restaurant, we used the gym, we used the lap pool. I think we really had the full Elms experience. There was some good, and some bad. But even the good wasn't really good enough for the price.

Gym/Pool - these were a cut above what you'd get at a motel.
Rooms - look quite nice, but were very tiny and unbelievable uncomfortable. The bed was so painful that we were both in agony just trying to sleep. I got up at 2am to go sit in my car for a while and take some pain medication.
Restaurant - food was definitely decent, but kind of pricey, and the venue is also kind of weird - a nice restaurant with two huge "sports bar" TVs.
The Grotto - yep, it was really great. But I guess I just really hate being stuck with a gigantic "service fee" that wasn't part of the advertised price. I feel that this is fundamentally dishonest, and I cannot in good conscience ever recommend this place to anyone. You should not stick your guests with a 35% extra charge right as they're checking in for their anniversary getaway. This is really terrible, and shame on you for doing this to us.

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