We stayed in an executive suite on the top floor. ...

We stayed in an executive suite on the top floor. The suites have two levels within them, making the room(s) large and very comfortable. The upstairs bedroom is particularly spacious, with a comfortable bed and huge bathroom. It has floor to ceiling glass doors that open to a very large private balcony that offers tremendous views of the Auckland skyline and just a peak of water. Others have noted the dated feel of the furniture and they're right about that. I've stayed in other similar properties in the Auckland CBD and the Crowne Plaza isn't alone in this criticism, but they could stand an update. Of genuine concern, though, was the state of cleanliness of the room. A large mound of hair was in the drain of the shower, other loose hairs were found under "clean" drinking glasses. Also, the espresso maker was on the fritz. Though the coffee maker issue is certainly a "first-world problem", the room is marketed as a high-end space and details like this ought to be addressed. The front desk service as well as the baggage assistance was incredibly fast, polite, and responsive. The bags were deposited in the room before we could even finish checking it and we were cheerfully offered a late check out when requested. All in all, I liked my stay here, but think a more thorough scrubbing of the room would be in order.