So where do I start? I am about to move in to my n...

So where do I start? I am about to move in to my new place and was looking for an internet provider. I found Coextro and I ordered R cable for my address half of month ago wishing it should give them more than enough time(which is a month) to set everything up by September when I move in. So I ordered the service and received an email saying they will be in touch with me after they confirm the service with Rogers. Now it s 2 weeks and I still haven t heard anything back, not an email or a phone call, so I decided to call back. I was being told that my order has already been archived because Rogers rejected my order despite that on the Coextro website it says my address is available for a R-cable. Now, I need to start looking for an internet service provider and who knows if I will have enough time to set it up by September when I move in. People, it s not the way you do business like this!! I understand that sometimes bad things happen. But how the *uck that you just ignored it and not letting me know. Oh because I can t order the internet service from you so I am technically not your customer any more and you could do whatever you want? I waited for 2 weeks for nothing and I was still believing that it was just under progress before I made the phone call!! This is really a bad experience!