We scheduled an installation quite awhile ago so t...

We scheduled an installation quite awhile ago so that we can start working from Monday. However it has not been working for 2 days and every time I call, agents tell me different things. It is costing us money without proper services. I asked for an escalation but the agent is keep on insisting. Nothing can be done through a customer service. I have never had a problem with any other internet provider but Coextro is first to give me so much troble