Every time I've been on chat with this company the...

Every time I've been on chat with this company their representatives have been very short. Considering I work customer service I have a level of experience I expect in return. The couple of times I've called they are short as well and seem to not know the processes. We pay on time every month and fulfilled our agreement so I'm not saying this as a bitter customer just wanted to offer advised that if they would like to keep good customers, get better customer service. Can't say that I would use them again.