Reviews2021 Honest

Review of MICHAEL HOTEL 4 *

0 STAR IF I CAN RATE IT. (SUIT ROOM)Been to many 5...

0 STAR IF I CAN RATE IT. (SUIT ROOM)Been to many 5 star hotels it was first and last time to Hotel Michael. Seriously service was totally not acceptable! Firstly, when arrival, Valet service was not there have to wait for 10minutes or so for a valet staff to appear. That already dissapoint me. Upon arrival, was unimpress with furniture because of wear and tear, makes me feel like im in a budget chalet instead. I was here for 2 nights. On my second day before heading out around 4pm , i called the reception to remind them to make up my room , told her that i am heading out and please make up my room at least twice. Upon reaching back to the hotel midnight, was amazed that nothing has been done to my room! Called the reception again, told her everything, she checked her system and was certain that reminder to make up my room was keyed in but no one took the effort to follow up. After 15minutes, housekeeper came, he did not even greet us that were in the room, its basic courtesy to greet your guess at least a "hi,sir" or "good evening sir".All i could is hear him heavily *sighing*. To me luxury is all about attention to details, This hotel Michael Failed badly. NOT RECCOMENDED UNLESS YOU WANT TO SPOIL YOUR STAYCATION!!