jane Languedoc

Review of Guoman & Thistle hotels

We had booked a standard double room for five nigh...

We had booked a standard double room for five nights on a business/pleasure trip and we're upgraded, free of charge by the front desk to a family room. It was very nice and roomy and a great place to retreat to.
We had a problem with the room being warm and we were set a very good fan and we're able to open two windows to get some fresh air circulating. Worked pretty well. Also the cold water taps ran hot at the end of the day and when we asked to have it checked we were told just to run the taps for a while and it would get cold...quirky but doable once you figure it out. Some people would have been in sensed by these issues but the staff were doing their best and always polite and helpful.
Interesting trip, great location and view.