melissa corsi

Review of Orange Lake Resorts, Holiday I...

First let me say this resort is beautiful however ...

First let me say this resort is beautiful however upon our arrival while down at the lazy river, it was dirty. Bandaid in the pool, people leave there drinks and lime slices anywhere! Found multiple drinks left along side the lazy river. Plus the water was very dirty. Our 2 bedroom villa smelled like must so bad we had to be moved to another building. The resort people are very very nice and accommodating very pleased with the staff service. Could be more on keeping the pool areas clean. We are owners and come every year this has been our worst experience which wasn't bad but needed some addressing which the staff did here promptly and with out attitude or hassle. Also another disappointment was not being able to have an early apt to do the upgrade tour the people who run that are very rude and not accommodating which they have nothing to do directly with the resort. Still should have tried to help is instead of being rude.