This place had lots of dresses, but it was very un...

This place had lots of dresses, but it was very unorganized and jam packed. My friend and I went here to look for dresses and I grabbed about 5 dresses because they were all that I could find that I liked. It took me a solid 30-50 minutes looking through. I liked how they organized by size, but there were too many on each rack and everything was smushed together. When I found the ones I liked, I waited an extra hour and a half to try them on. That's right, an extra hour and a half. I was there for about 3 and a half hours. They have a waiting room, but you can't even hear the names they are calling, therefore you are forced to stand and wait in the chaos.

I think their system is a good idea but they definitely need to find a way to get people in and out quicker + more dressing rooms.. They were all very nice when I was there! My mom wasn't with me so I payed 20% on my own and I would either come back in two weeks or just order it.

I decided to order it over the phone today and it was terrible. I understand how they put me on hold because it is jam packed there all the time, but when I was talking to the girl, she was talking to other people (her coworkers) more than she was talking or listening to me. Some of her lines were just so rude.. For example,
Ultimate: "Okay, can I have a credit card please?"
Me: "Yes, but I'm just letting you know that it is not the same as the one I payed the 20% with"
Ultimate: "I don't care, just give me a credit card number."

Very rude and unprofessional. Sounded like they just wanted my money more than anything. My dress should be within a couple of days so hopefully it was all worth it.