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Morag MacLellan

3 years ago

We had a nightmare experience with this practice a...

We had a nightmare experience with this practice and would not recommend it to anyone. We spent 7 hours with little treatment for our very sick dog. The inexperienced vet had no idea what was going on with the dog and did not refer to any senior colleagues. We were left in an empty room, with the dog elsewhere, for 5 hours. When we saw the dog again she was unrecognizable and failing badly. The vet recommended a $6,000 hysterectomy on our severely weakened 121/2 year old lab. We spent $1100 to no good effect and then we had to decide to put our poor dog out of her misery, still with no real vet guidance. They refused to let us have her body or her medical records. We did manage to retrieve her body the following day. We have complained and we were fobbed off. The only bad vet experience I ever had in 55 years of pet ownership.

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