After many times of staying at Big Cypress Lodge w...

After many times of staying at Big Cypress Lodge without disappointment, our time finally hit. My husband and I always use the lodge for our couple getaways and are willing to pay the money because of the amenities, BUT we will find another place in Memphis for our next trip. Upon arrival, we were quickly given a room. We get to our room and quickly notice that it is a handicap accessible room. I call the front desk, and the attendant informed me that the only difference is the shower and the bed is lower. AKA- get over it. It d be okay if we had never stayed in a regular room and knew the amazing quality of the showers. The shower is one of the MAIN REASONS we love the place. And had they informed us of the room PRIOR to us walking in, it would ve been totally different. After the phone call, I sucked it up and decided to take a bath in lieu of a shower. I run the water, get in, and turn on the jets. Slimy, black gunk (for lack of better terminology) began to shoot out of the jets. It gets better. I get out of the tub totally grossed out and go to the sink to brush my teeth, and low and behold, Coke splatters are in the sink. I call to my husband and ask if he had poured something out. He, of course, says no. You can only imagine my disgust. I didn t bother to call the front desk because I felt like they would ve just said to get a pack of Lysol wipes and clean it myself after the lack of willingness to accommodate my concern about the room type. It leaves me questioning... if the sink wasn t even disinfected, were we sleeping on clean sheets? Was the shower curtain that constantly stuck to me during my shower clean? And exactly what was the funk that came out of the jets during my bath? For $350 a night, we expect much more and have experienced it before which is what made this so disappointing.