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I am a Marriott loyalist, and my husband I pretty ...

I am a Marriott loyalist, and my husband I pretty much only stay at Marriott properties. However, this Sheraton location was extremely disappointing. We arrived to the hotel at midnight, and the representatives at the front desk were playing uncensored rap music really loudly from their phone. I walked up to them, and had to speak up over the music because they did not turn it off.. or at least turn it down. I usually receive excellent customer service from Marriott, but this was definitely the exception.
The room was small, but that is to be expected in any NYC hotel. The problem with the room was the bathroom. There was no bath tub, and the shower just had a thin cloth shower curtain hanging from a rod with no barrier to keep the water from going to the rest of the bathroom... the floor was SOAKED with water after taking a shower and we had to use a bunch of towels to soak up all the water. Those poor housekeepers probably have a nightmare to clean up in every bathroom.

Like I said before, I am not one to complain, and I love Marriott properties, but these issues need to be addressed.

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