Lita Brady Review of Richards Honda
BUYER BEWARE!!!! Totally disappointed with the Fin...
BUYER BEWARE!!!! Totally disappointed with the Finance Department after being JAMMED into a loan with 8% interest rate after i told them i would obtained a better interest rate with my bank, which I did @3.44%. They submitted the contract before I was able to make it back to sign another deal! Went into dealership to cancel contract and every person I talked told me something different. Even the GM was clueless. They lied about being with customers, returning calls and the fact that the couldn't cancel contract. One finance guy told me it would be $200 flat fee to cancel contract, another said it couldn't be done at all. So I asked for a refund of about $4200 in warranty/Gap. I was told that only two items had been processed and I would have to wait on all but two which will be deducted from my loan amount. I WILL NEVER SHOP THERE AGAIN. They don't value their customers.

Comments: