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Pradip Patat

4 years ago

I spoke to Kia customer service few times and they...

I spoke to Kia customer service few times and they could never locate my car details. In fact they never were interested in car or owner s details once the car is sold. I rang Kia AU for my flat battery and all I got to hear is rude and careless response from their customer service representative. He frightened me with towing and can t do anything approach. In fact hanged up the phone twice. Well I sorted the problem myself with $12 jump start kit from kmart and people would figure out something without Kia s help in most cases. But for god sake you do expect a decent response from customer service when you spend $30k-$40k on a new car.

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