Craig Wyckoff

Review of Nationwide Energy Partners

I spoke to a representative when I received a late...

I spoke to a representative when I received a late notice for my account. I realized that the credit card I used had expired. I paid the bill with the representative and asked that that credit card be added to the account so that future payments could be processed. Everything was fine until September when they stopped taking the payment each month. In January I received a bill with 3 late fees. I called them and asked to pay my bill and that they remove the late fees. They refused to do this. They said I never set up the auto pay. I asked the representative how it was possible for them to collect 4 months of payments my account wasn t set up for auto pay. The rep offered to let me speak to his supervisor. Then told me she was too busy and would call me back after looking into the issue. At this point, I told the rep I wanted to just pay the bill because I had already spent enough of my life dealing with this.

It s sad that this is the way companies do business now. I am in the process of buying a house. I would caution any renter to avoid property managers associated with this lousy company. And I would advise all renters to avoid renting from any company associated with Nationwide Energy Partners.