Andre Porter

Review of All Star Automotive Group

Unfortunately I have to give a low rating for the ...

Unfortunately I have to give a low rating for the All Star Lincoln location in Prairieville, LA.. Let me start off by saying that the sales side of this location has an EXCEPTIONAL staff. They are there to help you in any way they can with NO PRESSURE. The service department until recently met those same standards. My car has been in their possession since 12/28. I have received only one phone call (12/29) and that call was to answer a question. I have called the service manager (Mr. Seal) twice (12/29 & 1/02) and left my number for him to return my call. As of today I still do not know the status of my vehicle. I have always given this location HIGH MARKS because of their service after the sale over the past 18 years. I hope things are not changing for the worst.