Amy Lara

Review of Angell Animal Medical Center -...

I'm very upset and discouraged with my experience ...

I'm very upset and discouraged with my experience here. Dr Daniel was very courteous, knowledgable, and to the point. The staff at the front desk is not always so kind or knowledgable. They misplaced my paperwork, had no record of my cat or her appointment, and we're not wiling to refund me the cash which I had paid only 2 hours prior. All of which happened over a week long period. The people that work here do amazing things and for that, I'm grateful. But, in these moments, I did not feel the compassion for my cat and her terminal illness.