Deeran Enjergholi

Review of Azulik Hotel

From the moment you arrive at the door, the staff ...

From the moment you arrive at the door, the staff will make sure that you do not feel welcomed.
Arrogant, unfriendly, incompetent and rude staff!
The decor and architecture is amazing but the staff ruins the entire experience.
Additionally, they lie to you and check you out what you are wearing and then treat you accordingly.
Would not spend my money there for another minute...
I don t know if the staff gets paid badly and work there just for the reputation or they are trained to be like that. If it s the latter, then it s just badly managed.
There are so many better places in Tulum with much more friendly and especially competent staff. So save your money and explore other places rather than getting a bitter taste at Azulik.