Bill Swaim

Review of Nalley Ford Sandy Springs

very cavalier about finding part. It took the int...

very cavalier about finding part. It took the intervention of the Service Manager for a part to be found in the Ford network after the car had been in the shop for a week. The answer I received from the parts dept was the part was on back order and not available until Aug 17. I found that to be very unresponsive and contacted the Manager. Part found next morning and expedited in and installed in next morning.