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Amy Cuevas

3 years ago

Last Monday my brother purchased a used vehicle fr...

Last Monday my brother purchased a used vehicle from this location with a 3,500 down payment. We were advised by the finacial advisor Isaac the vehicle would throughly inspected before we drive it off the lot. Come to find out the vehicle was missing lugnuts which is a major safety concern. Then other issuescame to light and when they were contacted they stated they would fix it but we have to pay for the repairs. After a review on Google they contacted us stating they would fix it. However, thier rep advised me that the employees joy drove the car. Today the manager Tony called us on a recorded line stating they were resending the contract. Not only was he rude but he also stated that the owner knows my supervisor and was going to call him about me. They threatened my employment and breeched the contract putting a burden on my brother. This company is unprofessional with no morals or ethics. When a customer is asking for them to do the right thing they refuse and attack by attempting to slander an individual by contacting their employer for a private business matter. I read several negative reviews on here and one advised filing a complaint with Texas Attorney General I high recommend this after going to the website. I just filled out my form and will be mailing it tomorrow.

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