Sadly our experience of lunch on Monday was not sa...

Sadly our experience of lunch on Monday was not satisfactory at all. After waiting 30 minutes for two sandwiches we had to ask why the delay. I was told dismissively that orders were served in order so despite it not being very busy, I presume this is their normal level of service. The restaurant was unable to provide either ice or lemon for the glasses of water we asked for. When my sandwich, (egg mayonnaise) finally arrived, it tasted rather odd. I scraped the filling from the bread and it would not have filled a teaspoon. I left most of it and ordered a skinny cappuccino. When that arrived it came as a full fat milk decaf cappuccino!
I will not be eating there again and will not be recommending it to anyone I know, which is a shame as I have had some pleasant meals there in the past.