As club guests no drinks on arrival. The rooms air...

As club guests no drinks on arrival. The rooms air conditioning was not working properly. We called the engineer. The lobby's have a horrible smell like the carpets need cleaning. The lifts carpet rugs look filthy.At dinner or lunch everytime it came to pay they brough us a bill.Then I said to them everytime I am club guest it needs to be zero.Then they would go back tand make the bill zero for me to sign.The lobby floor was dirty where we ate our food .The grounds outside wasn't any better rubbish everywhere.Dead leaves everywhere and the floor walking areas need a good clean.The walk near the beach on the footpath was full of dead leaves bottles masks.Trees ,plants ,overgrown.The lamposts need painting.Generally the grounds were not 5 star.I visited this hotel many times it was first class.However now the standards have slipped.Even the dress code in club areas.Zabeel needs to get this hotel in first class order