Sherin Mg

Review of Redoakroller

Firstly I ordered uniform for my daughter for St.A...

Firstly I ordered uniform for my daughter for St.AnneLine Nursery,
Basildon.
I ordered uniform on 13/07/18 from Red-oak roller(Basildon) and they
stated that they will contact me when it arrive and will arrive with a
week, I gave my contact details. I didn t receive any calls for 2
weeks. After 2 weeks I rang them and informed the bills details. They
can t find any details and asked for my contact details. I given my
number 2nd time. I didn t get any calls on that day. So, I came to
know that no use at all for waiting your call. I went there, and they
can t find my bill. After searching everywhere, they found my uniform
and bill.
3 of my uniforms were small and I gave back to them on 31/07/18 for
exchange. Again, they told they will rang when it arrives and I gave
my number 3rd time. I waited for another 2 weeks. I rang them on
14/08/18. They don t have any idea about. Again, they asked for my
contact number. I have given 4th time to contact me.
On 14/08/18 I raised a complaint through their site and copied to their email.. Until today I didnt get respond or any action.
On 20/08/18 again I went there for pending unform.. They dont know what to say still they took my contact details 5 time..
I know its useless but still I have to gave them beacause I paid full amount for that uniform..
School staff told Redoaks only providing uniform for Basildon schools.
We parents don t have any other option