Scott Averill

Review of Milwaukee Harley Davidson

I'm writing you to let you know as a corporation ...

I'm writing you to let you know as a corporation have dropped the ball by closing one of the best dealerships in the Minnesota west metro area! The Delano Crow river dealership has been like family to us out here for 10 plus years. They have schooled a lot of new riders (men and women). Done great benefits to help their surrounding communities. Their sales staff is constantly selling bikes ( I know I get a notification everytime one is sold). They have helped me keep both my bikes running tip top shape ( one of them over 116K) . I personally have been thru several of your dealerships and there is only one I would call HOME, that would be Crow River in Delano. I'm told your decision is final, but I would encourage you to look at the business from a customer level, if they aren't happy you won't have them! My first exposure to Harley dealerships was a bad one. When I bought my 1st ultra and a week later was told by their service manager (whom I wasn't even speaking to) if I wanted a stage kit done I would have to spend real money. I dropped $16.5 K in their store one week before that was said! What did he consider REAL money?.
I've had other dealerships staff treat me like I'm bothering them when I'm the only customer in their area. and these are the dealerships you want to keep open??? Please take the time to look at their Facebook page for some of the comments from customers and to see how many you are affecting by your decision. Please review your desicion for at least the sake of the Harley legacy and what you have left for loyal customers. -Hayseed