Trisha Hunt

Review of Entrust Energy

I have been with this company for a several years....

I have been with this company for a several years. I received a letter in the mail out of nowhere stating they were switching my company. I have not yet received a bill from the new company, but after reading other reviews from people who experienced the same thing I am terrified. On top of that my final bill from entrust came out to 800$. Nobody can seem to explain anything. Their customer service department talked in circles and gave no true explanation. Sadly I even talked to a supervisor supposedly, and that person was even less helpful. I have basically been told I have 90 days from the close of the account to take care of the balance or they will send it to collections, which in short means at the least I will be paying double for my power for the next 3 months from 200$ to 400$ and that is only if my bill doesn t sky rocket with the new company. Again after reading others reviews of this switch I could end up being out a lot more. For individuals who don t live on a budget, or have endless bank accounts you should definitely sign up for power with this company. If you are like most people and try to have a budget STAY AWAY. They will send you to the poor house one way or another.