I visited Star a couple of weeks ago to finally ta...

I visited Star a couple of weeks ago to finally take care of an ignition switch recall. I'd tried other Jeep dealers in the area but they told me several times that they didn't have the part(s) in stock.

As instructed, I dropped my car off in the morning and was told I could pick it up later that afternoon and was given an estimate of how long the actual repair would take. I told them not to rush the repair and I'd pick up my car the following day.

I arrived five minutes before they closed. Thank goodness! When they say they close at six p.m., they mean it. The customer service rep was kind and quickly processed my paperwork. The wait for my car was longer than the paperwork processing but that was because my car was parked behind other cars. No big deal.

Based on that experience I'd probably return.