What a company didn't even have the decency to le...

What a company didn't even have the decency to let us know that court award had been put into my grandsons bank account when I phoned a lady called nadia she sounded like she'd just woke up to couldn't be arsed no apology for no correspondence and the guy they sent to be at court with me well I know what I'd like to call him but better not idiot is a word I could use hadn't got a clue about anything and didn't even know I was there I had to find him jerk!!! Wouldn't use this company as a chose car insurance put them in charge now changed car insurance for that reason WASTE OF SPACE ESPECIALLY WHO DEALT WITH MY CASE