I have not used this facility for ER services, onl...

I have not used this facility for ER services, only for Ophthalmology services with Dr. Budelsky. He has seen my Cavalier twice over the last year or so for cataract consultations. I find him to be very knowledgeable, helpful, considerate, and seems to have up to date equipment. I really wanted my pooch to have cataract surgery, but Dr. Budelsky thoughtfully relayed his concerns (12 year old dog with stage 3 heart murmur) and we decided against it at this time. He could have easily recommended the surgery for the revenue as it is a very expensive surgery, but he seems to put the dogs first, which is comforting and appreciated. At my first appointment his technician was helpful and friendly. At today's appointment she (Karen if the sign was correct) was not as friendly, a bit condescending, and short. When I asked what her eye pressures were when we checked out, she stated that she was not listening during the exam (concerning?!). When I said the doctor hadn't mentioned them specifically, she asked the receptionist to call the doctor to get the information instead of getting it herself. This seemed like a lazy and cold response. So technicians get a 4 which I feel might be generous, Dr. Budelsky gets a 5 for sure. Also, costs for the detailed exam were less then my initial ER visit in a different town, and he spends a lot of time with you. Thanks Dr. Budelsky!