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Chelsea Smith-Ambrose Review of Radisson Fort McDowell Resort
The customer service was subpar. Our rooms weren't...
The customer service was subpar. Our rooms weren't ready when we arrived. Also, upon turning down the bed, we noticed it was wet. I asked for the bed to be remade. They just dropped off the sheets. This was at 12:30 am. The sheets they dropped off were also wet. I fixed the problem because they seemed to be struggling to do so. When I asked to be comped the night, "they hadn't decided how they were going to handle it yet." Terrible customer service. I won't be returning.
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