Eva Kacenova

Review of CzechTrade

Open just one hour afternoon for picking passports...

Open just one hour afternoon for picking passports. We traveled from far after work, were stuck in massive traffic, I was 10 min later. Somebody were waiting in the car with my baby but when i entered embassy the lady behind the desk would not have it. She let me wait for over an hour. No understanding what so ever. I asked her politely, please i have baby in the car but nothing. The customer service is terrible!!!!! Why open one hour afternoon only? Why one person working here only? That is absolutely redicilous!!!! Worst service i have experienced in long time!!!