Worst spa experience ever. I ended up more frustra...

Worst spa experience ever. I ended up more frustrated and stressed than when I came in. Regular massage are 50 minutes and my husband and I asked for a 30 minutes extra. It was clear at the desk but somehow the therapist did not get the message. As for the massage, I think the therapist has actually massage me for 5 minutes. She spent the whole time washing and tossing the hot stone in the oven and in the sink. She was so loud doing it that it was impossible to relax. When we left, they charge 20% gratuity without asking and I only realized when I left. That kind of crappy massage definitly don't deserve a 35$ tip for 50 minutes. It is sad because the place is beautiful but the employees make it looking like some cheap spa. And don't plan to relax with you significant other since the baths and relaxing area are not mixed.