The Lexus staff is nice that s where the 2stars co...

The Lexus staff is nice that s where the 2stars come in but the work done by their mechanics and body shop staff is terrible.
I had to get the vehicle inspected after I hit a large pothole. Brought it in asking to check the bearings and wheel hub, and they just said alignment was off. Brought it back for a Second visit because I definitely felt the bearing needed to be changed. Finally the mechanic inspected and realized the bearing did in fact need to be changed. The Lexus staff was nice enough not to charge me for the additional service and visit.
*Unfortunately, upon exiting the dealership I noticed a small 2inch abrasion on the driver side rear quarter panel. Lexus staff kindly took it in for free body shop touch up. Here s where it gets messy(posted pictures below) the body shop made it worse, the work is B- and that s being nice about it. They did not remove the Bumper... did not remove the accents, lights or trims and just masked everything and did a quick Respray. The body isn t smooth and has tons of drip marks, bubbling, rough edges, overspray on my muffler, overspray on my wheels!. Just a complete and utter mess.
To sum up, friendly staff and purchasing a vehicle here is fine of course, but DO NOT do any mechanical or body service afterwards because their partner shops are terrible.