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Lee Christina

3 years ago

The worst moving experience ever. Please avoid the...

The worst moving experience ever. Please avoid them at all cost. I moved with them from London to New York. The majority of delay I found out wAs because they did not pay their US partner for weeks. And two of my goods were broken- because they did not pack right.

Please don t get stressed as I am...and use any other moving company and pay extra. They are nice to you on the phone but does not get things done.

I eventually got my goods delivered after 11 weeks, they said their initial guideline was 10-12 weeks.

BUT the problem was not the time but the communication. I shipped things on 13 Sep. they arrived in Miami on 27 Oct. Initially I was told that I will get the delivery week of 12 th Nov. Then only Thursday that week, Eagle s US counterpart, Nobel Relocations, could not release it because Eagle did not pay them. Then everything kept getting delayed, both Eagle and Nobel could not tell where my stuffs were, and could not tell when it will be delivered. They keep saying they cannot find the driver. It eventually got delivered on 28 November.

I cannot believe how stressful this move has been all because I made a mistake of choosing this company. Please don t be a victim like me.

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