Christy Carroll

Review of New Grains Gluten Free Bakery

Customer Service has gone downhill. When New Grai...

Customer Service has gone downhill. When New Grains started their customer service was outstanding - the customer was important. Not now. Expect to be blamed for any issues that come up - don't expect them to make sure you as the customer are happy. When you pay $9 for a loaf of bread you should be able to expect the company to care that it gets to you in a timely fashion- especially when you are promoting and recommending them. Really sorry to see this change.