Concetta Arcamone

Review of Sofitel Dubai Downtown

We stayed at the Sofitel for 4 nights for our hone...

We stayed at the Sofitel for 4 nights for our honeymoon and it was very nice. The view was superb and the staff was very friendly and accommodating and willing to go above and beyond. The breakfast was very delicious but I just want to comment about Wilson who we had the pleasure of meeting. Wilson operates the shuttle bus but he is so friendly, so informative so amazing he really is such a fond memory of our trip and I hope management acknowledges how great of an employee they have. Also Hesham was such a pleasure to meet and so kind and helpful with our bags and helping us with activities. I will say the gentleman who operated the tour desk was lazy and it took him 3 days to book our desert safari... other than that our stay was fabulous and I m so glad to have met these gentleman