Tommi Jackson

Review of Fox Pool Management

This pool company was by far the worst management ...

This pool company was by far the worst management company in the 12 years I've been using our residential pool. The lifeguards they hired were inept at best. While the lifeguards were friendly and polite, they were only interest in hanging out with the friends they made while they were supposed to be working, including girlfriends. I once took a pic of one lifeguard snuggling with a girl while he was supposed to be watching the pool. Someone could have easily drowned and the guards wouldn't know. We fired one guard for sleeping on the job, the first week on the job. Fox Pool Management was unable to manage their guards. They also failed to enforce the wristband rules and let anyone enter and swim in the private pool. Fox Pool Management would always commit to doing better, but it never happened. They are unable to manage the people they hire. Eventually, all of the residents in the developed began to complain. We were glad when the summer and contract ended. This year's management company is much more professional and they actually supervise their lifeguards on a weekly basis.