Jaime Callica

Review of MCL Motor Cars

The absolute WORST. I'll never buy another car fro...

The absolute WORST. I'll never buy another car from MCL and DEFINITELY not have my vehicles serviced there. The lack of care, from all levels, is by far more horrendous than I've ever experienced at any car dealership in my life. From taking over a WEEK to get the financing department to call me back to simply run the credit the application TO puchasputhe vehicle, to my car being in the service department for 42 DAYS to fix a blown speaker and being told not once nor twice nor three times that it was repaired, drove to the dealership EACH time only for the problem to still exist. It's as though no one even checked the car!!! Then, to 'apologize' for my horrible experience, they offered to do my annual service free of charge. Got the car back, drove for a couple of months only to then discover that they DIDN'T EVEN DO THAT!! The level of negligence experienced at that dealership is Kryptonian. Literally out of this world.