Karina Vargas

Review of Harris Methodist Fort Worth

I am so hurt, shocked, and depressed over what my ...

I am so hurt, shocked, and depressed over what my aunt & family are experiencing at Harris Downtown right now! My aunt who is the ROCK of our lives came in with very a complicated illness. We have encountered a few nice nurses but some of the nurses and EVEN DOCTORS are VERY CARELESS, ROLLING EYES, & BRUSHING US OFF WHEN OUR FAMILY HAVE QUESTIONS ABOUT THE MACHINES GOING OFF AND ANY UPDATES ON MY AUNT. But these nurses act like we should know- we are not in the medical field and do not understand the machines or what to expect next. We basically have to beg AND I DO MEAN BEG to try and get an understanding for the plan of action for my aunt. This is so hard to go through, and the staff at this hospital become so numb to their patients that they are insensitive to the challenges each patient may have overcome, and to the families. The most depressing part is my aunt could die... GOD FORBID! BUT her time spent at the hospital should be as pleasent, as comfortable, and she should feel like she has a team of medical professionals rooting for her. I have asked several times.. HOW DO I SPEAK TO SOME KIND OF CHARGE NURSE OR FILE A FORMAL WRITTEN COMPLAINT and they continue to tell me there is no procedure for filing a written complaint.. so when you have doctors and nurses representing a hospital.. WHO DO THEY REPORT TO???? NOONE WILL TELL US.. In all honesty.. I just want to ride behavior to stop. I just want my aunt to get to quality care. A doctor walked in the room and to spare all the rude and disrespectful details told my aunt that her he was going to go against her wishes and do what he felt was the easy way out and if she declined she would die!!!!!!!!!! Who says that to someone???? There is a way to let patients know their options without being careless towards their situation or feelings.... If there were a way I could stay at the hospital 24/7 I would. DO NOT SEND YOUR LOVED ONES HERE... please go to another hospital.