Edmund Chan

Review of Harvey nichols fifth floor res...

I went to have their afternoon tea set. It was ok,...

I went to have their afternoon tea set. It was ok, but for the price I'm sure I could get something better. I was really impressed with the layout of the restaurant and found it very comfy, although being near the door where people would constantly go in and out for a cigarette was kinda annoying, but was okay. The receptionist at the front of the desk was very welcoming and were it not for her and most of the other staff. I was however extremely disappointed with our server. On asking what would be on the tea menu, who look showed the expression of surprise at me having to ask and just blurted out "its got cakes, and sandwiches and stuff". On asking about the types of tea they had, she literally rolled her eyes as if to say "are you seriously asking me this question?". Maybe I, as the customer shouldn't have asked and just taken everything she gave me. The rest of the tea just felt really crappy afterwards and my partner and I decided to have minimal contact with the server, she was clearly in a bad mood, especially after seeing that another couple behind us was complaining about to her about coffee that she had served them.

But again, she must have been in a bad mood, and unfortunately it overflowed onto the service she provided to others. I found the rest of the staff really pleasing to talk to. Although I'm pretty sure my partner and I won't be returning any time soon.